You can return products within 15 days of receipt for a refund, store credit or to exchange for a different size or color. Please note that all items returned must be in their original unopened packaging with all labels and tags still attached. Due to hygiene and security reasons, certain items can’t be returned unless faulty, unfit for purpose or not as described. All goods returned for warranty claims will be inspected on return to determine whether warranty is applicable.
It’s very important that when you return an item, you include your name and order number with the parcel. Please specify the items you want to return or exchange, and please give us your bank details so that we can process your refund if applicable. Without these details unfortunately we won’t be able to process your request. Please allow 5 -15 working days for the funds to show in your account. In the unlikely event that we are unable to provide a replacement, of course we will automatically refund you and let you know via email.
Any questions you can send email to us，or you can contact our customer service staff.
Our email: [email protected]
